F684354 Force BRACKET, Upper Shock Mount

25Mar2019
U-177
A-149
D-154
O-159
After Failure Only
PRODUCT SUPPORT PROGRAM FOR REPLACING CAMSHAFTAND FOLLOWERS ON CERTAIN C27 AND C32 GENERATOR SETS AND INDUSTRIAL ENGINES
1123 1102 1210 PS54019
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program can only be administered after a failure occurs.The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54019" as the Part Numberand "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Mar2021
PROBLEM
The existing right hand side camshaft can spall on certain C27 and C32 Generator Sets and Industrial Engines. If the existing camshaft fails it can/will result in reduced engine performance.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
C32 JAZ00244, 1441, 1444-1445, 1456, 1460-1465, 1471-1478, 1481, 1485-1495, 1498, 1502, 1507-1512, 1514-1517, 1531-1534, 1544, 1547, 1559-1562, 1564, 1578-1579, 1581, 1584-1585, 1587, 1593-1596, 1599-1600, 1604, 1606-1607, 1611-1612, 1616-1618, 1622-1624, 1627, 1630, 1636, 1645, 1649-1650, 1652-1655, 1661, 1668-1674, 1676, 1679-1680, 1682, 1685-1686, 1689-1690, 1692, 1697, 1700-1701, 1704-1707, 1710-1712, 1714-1722, 1724-1729, 1732-1734, 1740, 1745, 1748-1749, 1752-1756, 1759, 1765, 1767-1768, 1775, 1782, 1787, 1795-1799, 1801-1802, 1804, 1808-1809, 1815, 1817, 1823, 1826-1827, 1829-1830, 1834, 1840, 1842-1843, 1845, 1847-1849, 1851-1866, 1868-1869, 1872, 1874-1875, 1881, 1885, 1888, 1891, 1895, 1901-1902, 1904-1906, 1908-1909, 1911, 1913-1914, 1917-1918, 1920-1923, 1926, 1930, 1937-1938, 1941, 1943, 1945-1946, 1948-1958, 1961, 1965-1966, 1968-1970, 1973, 1975, 1979, 1983, 1986-1987, 1989-1992, 1994, 1996, 1998-1999, 2006-2015, 2017-2021, 2024, 2029-2030, 2032-2033, 2036-2037, 2041-2045, 2048-2050, 2053-2054, 2062, 2065, 2072-2073, 2075-2076, 2078-2079, 2081, 2084, 2089, 2106-2108, 2112-2113, 2116-2118, 2122, 2124, 2126, 2128, 2130-2134, 2137-2138, 2141, 2155-2156, 2168, 2172, 2174, 2181-2182, 2185, 2187-2189, 2191, 2196-2200, 2203, 2206-2208, 2211-2212, 2214, 2217, 2231-2232, 2237-2238, 2240-2244, 2251, 2254-2255, 2258-2259, 2261, 2265-2266, 2269, 2272, 2274-2275, 2277-2280, 2282-2285, 2287-2288, 2294, 2299-2301, 2305-2307, 2312-2316, 2319, 2321-2323, 2327, 2329, 2349, 2355-2356, 2361-2362, 2373, 2379, 2383, 2389-2390, 2394, 2396, 2401, 2404, 2410, 2416-2417, 2419-2420, 2424, 2426-2427, 2432, 2435-2439, 2446, 2452-2453, 2457, 2460, 2463, 2465-2466, 2469, 2483, 2488-2490, 2492-2493, 2495-2497, 2499-2500, 2502-2503, 2505-2506, 2511-2513, 2515, 2518, 2521-2522, 2526-2527, 2529-2532, 2536-2538, 2541, 2543, 2545-2546, 2549-2550, 2553-2554, 2556, 2562-2564, 2569-2570, 2575, 2583, 2585-2586, 2592-2593, 2604-2605, 2608, 2612, 2622, 2625, 2629-2630, 2633, 2637-2640, 2643, 2648, 2674, 2680, 2683, 2685, 2690-2692, 2696-2697, 2700, 2703, 2712-2713, 2715-2717, 2719, 2726, 2730, 2736, 2738, 2743, 2749-2751, 2753-2754, 2758, 2760-2761, 2764, 2766, 2770-2771, 2780, 2784, 2789, 2792-2795, 2797-2798, 2801-2802, 2817, 2819, 2822, 2826-2830, 2832-2833, 2838-2840, 2854, 2859-2860, 2863, 2885-2887, 2914, 2920, 2922, 2924, 2930, 2939, 2943, 2950-2951, 2997, 2999-3000, 3004, 3029-3030, 3033-3034, 3041, 3043-3045, 3047-3048, 3052, 3054-3056, 3066, 3092, 3094, 3097, 3099-3100, 3111, 3119, 3129, 3131, 3136, 3140, 3148, 3150, 3152-3153, 3157-3158, 3160, 3163-3166, 3169, 3186, 3191, 3193, 3195, 3200, 3205-3206, 3211-3212, 3216-3217, 3223-3227, 3241-3243, 3247, 3249-3251, 3253, 3256, 3258, 3261, 3263, 3284, 3287, 3306, 3323-3326, 3331-3332, 3336-3337, 3339-3340, 3342-3343, 3349, 3354, 3360-3369, 3371-3372, 3387-3389, 3397-3402, 3425-3426, 3430-3431, 3446, 3467, 3469, 3480-3481, 3483, 3485, 3487, 3494, 3496
JSJ00355-00356, 3054, 3071-3073, 3084, 3086, 3091-3092, 3094, 3102, 3104, 3107, 3109-3110, 3113, 3115-3117, 3121, 3126, 3131, 3138, 3140, 3147, 3151, 3159, 3167, 3174, 3179, 3181-3182, 3184, 3186-3188, 3190, 3192, 3197-3198, 3222, 3224, 3226, 3228, 3233-3234, 3245, 3250-3252, 3261, 3281-3282, 3286, 3292, 3303, 3310-3311, 3323, 3338, 3342, 3346, 3350, 3352-3354, 3357-3361, 3369, 3371, 3374-3375, 3409-3411, 3419, 3426, 3437, 3442, 3448, 3451, 3460-3461, 3464-3465, 3468-3469, 3471, 3486, 3488, 3491, 3502, 3506-3509, 3544-3549, 3553, 3563, 3571, 3588, 3601-3602, 3622, 3625, 3628, 3633, 3656, 3667, 3688, 3718, 3721
NRC00102-00103, 105-108, 110-117, 119, 121-128, 135, 137, 139-142, 144, 146-147, 149, 151-152, 154, 158-165, 167, 171-172,