71812 Force ENGINE COVER COMPLETE (PAINTED W/DECALS)

04Oct2017
(Revised 07Mar2019)
U-523
A-84
D-430
O-433
Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING ENGINE ECM AND SOFTWARE ON CERTAIN C27, C32, AND 3516C GENERATOR SETS
1901 1920 PS45621
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45621" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the Revised 10May2018 Service Letter. Changes have been made to the Affected Product, Parts Needed, and Service Claim Allowances.
TERMINATION DATE
31Oct2019
PROBLEM
The engine Electronic Control Module (ECM) needs to be replaced on certain C27, C32, and 3516C Generator Sets in a stand-by application. The existing engine ECM can fail creating a no start and no communication condition.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
C27 DWB02841, 2854, 2989, 3243, 3245, 3279, 3405, 3429, 3456, 3482, 3485, 3490, 3534
GDS00109, 112, 130, 159, 225, 253, 280, 283, 288-289, 298, 322, 334-336, 366, 369, 379, 394, 423, 428, 440, 448-450, 495, 530, 547-548, 565-566, 583-584, 587-588, 591, 606, 608-609, 658, 663, 666, 685-686, 697, 699, 709, 725, 766, 772, 794, 836, 839-840, 848, 861-865, 869, 875-876, 911, 921-922, 928, 938, 944-946, 948, 953, 965, 967, 993, 1008, 1038, 1053
C32 JAZ00204, 214, 217, 266, 275, 381, 403, 438, 460, 463, 504, 526, 534-535, 596, 603-608, 611-612, 614, 732, 747-748, 811, 833, 840, 846, 861, 863, 865, 868, 915, 974-975, 986, 989-992, 1001, 1010, 1017, 1019, 1095, 1130, 1175, 1187, 1190, 1193, 1195, 1261-1262, 1271-1272, 1276, 1279, 1352, 1364, 1447, 1459, 1482, 1503-1505, 1580, 1583, 1588, 1608-1609, 1613, 1619-1621, 1625, 1647, 1651, 1659-1660, 1664-1665, 1684, 1687, 1694, 1702, 1713, 1777, 1783-1784, 1807, 1813, 1870-1871, 1935, 2068, 2085, 2090-2094, 2096-2098, 2100-2105, 2108-2109, 2114-2115, 2125, 2139, 2152-2154, 2156-2160, 2165-2167, 2192, 2204-2205, 2303-2304, 2320, 2324-2325, 2328, 2372, 2470, 2609, 2645, 2660, 2662, 2665, 2670, 2673, 2676, 2707, 2725, 2729, 2732, 2734, 2831, 2869, 2881, 2912-2913, 2931-2932, 2940, 3014, 3019-3020, 3022, 3028, 3037, 3058, 3077, 3079, 3090, 3101, 3110, 3113, 3118, 3122-3123, 3167, 3180, 3203, 3281, 3283, 3308-3312, 3315, 3322, 3338, 3341, 3356, 3370, 3441, 3455, 3459, 3463
JSJ02370-02371, 2455, 2469-2470, 2510, 2515, 2537, 2672, 2678, 2733, 2785, 2801, 2851, 2868, 2919, 2921, 2968, 2976, 2982-2983, 3008-3009, 3013, 3046, 3078, 3081, 3100-3101, 3204, 3225, 3229, 3247, 3304, 3341
NRC00120, 129-130, 132, 337, 361, 366, 371, 379-380, 382-385, 456-458, 461-462
*******Group 2*******
3516C HD SFK00113, 118
SKC00128