40742 Force FRICTION SHOE ADJ. ARM

This Program must be administered as soon as possible. When reporting the repair, use "PI1424" as the Part Number, "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI1424" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
This Revised Service Letter replaces the August 28, 1999 Service Letter. Changes have been made to the Affected Product.
Problem
Trucks with 1999 MY C-10 (3CS), C-12 (2KS), or 3406E (2WS/1MM) engines and the Eaton 10 and 18 speed AutoShift transmissions may experience engine stall due to engine retarding below low idle. New software needs to be installed on these engines to prevent this problem from occurring.
Affected Product
Model & Identification Number
C-10 (3CS740, 3CS757, 3CS758, 3CS767, 3CS772, 3CS781, 3CS806, 3CS1125, 3CS1133, 3CS1138, 3CS1142, 3CS1148, 3CS1163, 3CS1167, 3CS1170, 3CS1307, 3CS1317, 3CS1547, 3CS1614, 3CS1685, 3CS1688, 3CS1707, 3CS1717, 3CS1746, 3CS1755, 3CS1802, 3CS1857, 3CS2072, 3CS2099, 3CS2100, 3CS2109, 3CS2138, 3CS2176, 3CS2233, 3CS2312, 3CS2387, 3CS2501, 3CS2509, 3CS2515, 3CS2519, 3CS2524, 3CS2527, 3CS2557, 3CS2560, 3CS2562, 3CS2567, 3CS2572, 3CS2575, 3CS2666, 3CS2676, 3CS2749, 3CS2795, 3CS2930, 3CS2956, 3CS2980, 3CS3095, 3CS3144, 3CS3147, 3CS3167, 3CS3204, 3CS3355, 3CS3493, 3CS3854, 3CS3940, 3CS3995, 3CS4003, 3CS4011, 3CS4101, 3CS4117, 3CS4190, 3CS4198, 3CS4202, 3CS4206, 3CS4209, 3CS4212, 3CS4215, 3CS4218, 3CS4360, 3CS4377, 3CS4739, 3CS4788, 3CS4798, 3CS4826, 3CS4845, 3CS4848, 3CS4884, 3CS4887, 3CS5318, 3CS5360, 3CS5376, 3CS5391, 3CS5421, 3CS5440, 3CS5446, 3CS5468, 3CS5536, 3CS5655, 3CS5665, 3CS5668, 3CS5671, 3CS5674, 3CS5738, 3CS5769, 3CS5809, 3CS5845, 3CS5972, 3CS5988, 3CS6088, 3CS6095, 3CS6099, 3CS6100, 3CS6241, 3CS6247, 3CS6251, 3CS6254, 3CS6258, 3CS6261, 3CS6264, 3CS6320, 3CS6460, 3CS6503, 3CS6509, 3CS6705)
C-12 (2KS392, 2KS401, 2KS404, 2KS405, 2KS407, 2KS416, 2KS418, 2KS419, 2KS421, 2KS422, 2KS423, 2KS424, 2KS425, 2KS426, 2KS428, 2KS458, 2KS518, 2KS626, 2KS650, 2KS725, 2KS747, 2KS884, 2KS931, 2KS934, 2KS937, 2KS940, 2KS993, 2KS1039, 2KS1042, 2KS1052, 2KS1057, 2KS1101, 2KS1201, 2KS1222, 2KS1223, 2KS1275, 2KS1280, 2KS1285, 2KS1288, 2KS1299, 2KS1326, 2KS1328, 2KS1356, 2KS1384, 2KS1433, 2KS1501, 2KS1503, 2KS1505, 2KS1535, 2KS1541, 2KS1668, 2KS1671, 2KS1673, 2KS1700, 2KS1718, 2KS1723, 2KS1729, 2KS1842, 2KS1889, 2KS1943, 2KS1955, 2KS1966, 2KS1975, 2KS1984, 2KS1989, 2KS2026, 2KS2029, 2KS2030, 2KS2116, 2KS2122, 2KS2128, 2KS2137, 2KS2175, 2KS2189, 2KS2194, 2KS2203, 2KS2331, 2KS2339, 2KS2344, 2KS2349, 2KS2353, 2KS2365, 2KS2370, 2KS2408, 2KS2440, 2KS2445, 2KS2452, 2KS2457, 2KS2465, 2KS2468, 2KS2474, 2KS2479, 2KS2485, 2KS2489, 2KS2506, 2KS2507, 2KS2512, 2KS2516, 2KS2520, 2KS2525, 2KS2530, 2KS2532, 2KS2557, 2KS2642, 2KS2794, 2KS2872, 2KS2873, 2KS2937, 2KS2938, 2KS2939, 2KS2940, 2KS2960, 2KS3045, 2KS3111, 2KS3214, 2KS3287, 2KS3419, 2KS3420, 2KS3459, 2KS3485, 2KS3486, 2KS3487, 2KS3489, 2KS3494, 2KS3534, 2KS3576, 2KS3586, 2KS3750, 2KS3757, 2KS3764, 2KS3804, 2KS3805, 2KS3806, 2KS3810, 2KS3811, 2KS3824, 2KS3837, 2KS3849, 2KS3859, 2KS3868, 2KS3873, 2KS3888, 2KS3918, 2KS3932, 2KS3987, 2KS4008, 2KS4013, 2KS4017, 2KS4038, 2KS4065, 2KS4072, 2KS4074, 2KS4084, 2KS4085, 2KS4158, 2KS4164, 2KS4167, 2KS4172, 2KS4174, 2KS4178, 2KS4180, 2KS4197, 2KS4261, 2KS4267, 2KS4274, 2KS4279, 2KS4293, 2KS4327, 2KS4335, 2KS4343, 2KS4350, 2KS4359, 2KS4361, 2KS4366, 2KS4368, 2KS4372, 2KS4377, 2KS4381, 2KS4412, 2KS4424, 2KS4539, 2KS4668, 2KS4729, 2KS4740, 2KS4768, 2KS4769, 2KS4820, 2KS4859, 2KS4888, 2KS4890, 2KS4933, 2KS4964, 2KS4976, 2KS4981, 2KS4989, 2KS4993, 2KS5017, 2KS5050, 2KS5076, 2KS5108, 2KS5115, 2KS5119, 2KS5128, 2KS5149, 2KS5154, 2KS5228, 2KS5250, 2KS5270, 2KS5289, 2KS5339, 2KS5345, 2KS5356, 2KS5497, 2KS5604, 2KS5606, 2KS5709, 2KS5812, 2KS5813, 2KS5814, 2KS5816, 2KS5826, 2KS5856, 2KS5930, 2KS5934, 2KS6058, 2KS6294, 2KS6295, 2KS6299, 2KS6333, 2KS6337, 2KS6353 , 2KS6382, 2KS6387, 2KS6421, 2KS6425, 2KS6445, 2KS6472, 2KS6476, 2KS6482, 2KS6486, 2KS6490, 2KS6500, 2KS6508, 2KS6512, 2KS6515, 2KS6629, 2KS6649, 2KS6653, 2KS6656, 2KS6694, 2KS6705, 2KS6719, 2KS6788, 2KS6803, 2KS6804, 2KS6814, 2KS6833, 2KS6908, 2KS6909, 2KS6931, 2KS7019, 2KS7111, 2KS7112, 2KS7113, 2KS7114, 2KS7136, 2KS7171, 2KS7251, 2KS7345, 2KS7353, 2KS7416, 2KS7433, 2KS7825, 2KS7829, 2KS7831, 2KS7861, 2KS7862, 2KS7866, 2KS7871, 2KS7877, 2KS7883, 2KS7956, 2KS7960, 2KS7963, 2KS7994, 2KS8006, 2KS8028, 2KS8035, 2KS8116, 2KS8122, 2KS8161, 2KS8181, 2KS8187, 2KS8193, 2KS8300, 2KS8332, 2KS8379, 2KS8672, 2KS8709, 2KS8721, 2KS8739, 2KS8740, 2KS8750, 2KS8826, 2KS8838, 2KS8839, 2KS8840, 2KS8876, 2KS8884, 2KS8918, 2KS8940, 2KS8942, 2KS8944, 2KS8952, 2KS9046, 2KS9120, 2KS9155, 2KS9174, 2KS9180, 2KS9183, 2KS9316, 2KS9433, 2KS9434, 2KS9462, 2KS9469, 2KS9475, 2KS9561, 2KS9566, 2KS9601, 2KS9709, 2KS9711, 2KS9727, 2KS9728, 2KS9731, 2KS9732, 2KS9814, 2KS9821, 2KS9825, 2KS9827, 2KS9838, 2KS9842, 2KS9843, 2KS9846, 2KS9849, 2KS9879, 2KS9923, 2KS9926, 2KS9944, 2KS9953, 2KS9964, 2KS9970, 2KS9973, 2KS9997, 2KS10019, 2KS10033, 2KS10035, 2KS10036, 2KS10042, 2KS10061, 2KS10074, 2KS10086, 2KS10102, 2KS10108, 2KS10165, 2KS10168, 2KS10227, 2KS10233, 2KS10346, 2KS10368, 2KS10415, 2KS10426, 2KS10427, 2KS10503, 2KS10526, 2KS10545, 2KS10547, 2KS10562, 2KS10580, 2KS10603, 2KS10613, 2KS10639, 2KS10656, 2KS10665, 2KS10677, 2KS10693, 2KS10694, 2KS10695, 2KS10696, 2KS10714, 2KS10725, 2KS10781, 2KS10844, 2KS10861, 2KS10878, 2KS10940, 2KS10980, 2KS11003, 2KS11011, 2KS11040, 2KS11099, 2KS11100, 2KS11152, 2KS11155, 2KS11158, 2KS11161, 2KS11166, 2KS11220, 2KS11238, 2KS11244, 2KS11250, 2KS11254, 2KS11258, 2KS11261, 2KS11265, 2KS11268, 2KS11282, 2KS11287, 2KS11288, 2KS11386, 2KS11401, 2KS11434, 2KS11435, 2KS11442, 2KS11460, 2KS11465, 2KS11489, 2KS11536, 2KS11571, 2KS11572, 2KS11573, 2KS11591, 2KS11596, 2KS11669, 2KS11673, 2KS11678, 2KS11681, 2KS11683, 2KS11686, 2KS11723, 2KS11724, 2KS11794, 2KS11988, 2KS12003, 2KS12090, 2KS12193, 2KS12194, 2KS12264, 2KS12268, 2KS12275, 2KS12293, 2KS12299, 2KS12386, 2KS12388, 2KS12396, 2KS12400, 2KS12402, 2KS12465, 2KS12469, 2KS12472, 2KS12479, 2KS12485, 2KS12494, 2KS12514, 2KS12516, 2KS12520, 2KS12521, 2KS12651, 2KS12672, 2KS12754, 2KS12776, 2KS12802, 2KS12820, 2KS12825, 2KS12827, 2KS12829, 2KS12874, 2KS12897, 2KS12929, 2KS12962, 2KS12966, 2KS13022, 2KS13023, 2KS13078, 2KS13088, 2KS13090, 2KS13114, 2KS13218, 2KS13224, 2KS13230, 2KS13231, 2KS13353, 2KS13405, 2KS13409, 2KS13432, 2KS13433, 2KS13484, 2KS13488, 2KS13569, 2KS13572, 2KS13583, 2KS13654, 2KS13677, 2KS13831, 2KS13844, 2KS13866, 2KS13884, 2KS13885, 2KS13968, 2KS13972, 2KS13985, 2KS13987, 2KS14021, 2KS14083, 2KS14092, 2KS14097, 2KS14123, 2KS14177, 2KS14189, 2KS14197, 2KS14203, 2KS14224, 2KS14253, 2KS14258, 2KS14261, 2KS14265, 2KS14307, 2KS14319, 2KS14359, 2KS14395, 2KS14400, 2KS14416, 2KS14431, 2KS14435, 2KS14439, 2KS14443, 2KS14451, 2KS14467, 2KS14498, 2KS14522, 2KS14549, 2KS14553, 2KS14557, 2KS14558, 2KS14559, 2KS14593, 2KS14604, 2KS14645, 2KS14649, 2KS14651, 2KS14680, 2KS14690, 2KS14776, 2KS14778, 2KS14780, 2KS14782, 2KS14785, 2KS14791, 2KS14802, 2KS14803, 2KS14814, 2KS14883 , 2KS14889, 2KS14893, 2KS14910, 2KS14936, 2KS14938, 2KS14948, 2KS14950, 2KS14951, 2KS15064, 2KS15065, 2KS15067, 2KS15069, 2KS15071, 2KS15104, 2KS15108, 2KS15119, 2KS15121, 2KS15161, 2KS15179, 2KS15226, 2KS15229, 2KS15233, 2KS15239, 2KS15297, 2KS15367, 2KS15372, 2KS15374, 2KS15393, 2KS15395, 2KS15471, 2KS15480, 2KS15520, 2KS15521, 2KS15529, 2KS15555, 2KS15594, 2KS15599, 2KS15624, 2KS15639, 2KS15711, 2KS15718, 2KS15723, 2KS15749, 2KS15753, 2KS15755, 2KS15757, 2KS15759, 2KS15762, 2KS15764, 2KS15769, 2KS15774, 2KS15796, 2KS15801, 2KS15806, 2KS15810, 2KS15828, 2KS15829, 2KS15860, 2KS15874, 2KS15951, 2KS15953, 2KS16054, 2KS16058, 2KS16060, 2KS16066, 2KS16068, 2KS16071, 2KS16094, 2KS16133, 2KS16167, 2KS16177, 2KS16209, 2KS16219, 2KS16249, 2KS16258, 2KS16262, 2KS16289, 2KS16293, 2KS16295, 2KS16299, 2KS16305, 2KS16319, 2KS16325, 2KS16326, 2KS16333, 2KS16334, 2KS16374, 2KS16449, 2KS16451, 2KS16452, 2KS16475, 2KS16543, 2KS16581, 2KS16582, 2KS16593, 2KS16660, 2KS16723, 2KS16800, 2KS16802, 2KS16808, 2KS16811, 2KS16829, 2KS16847, 2KS16854, 2KS16867, 2KS16997, 2KS16999, 2KS17001, 2KS17029, 2KS17053, 2KS17063, 2KS17105, 2KS17238, 2KS17245, 2KS17247, 2KS17250, 2KS17252, 2KS17255, 2KS17257, 2KS17262, 2KS17265, 2KS17266, 2KS17268, 2KS17273, 2KS17275, 2KS17281, 2KS17282, 2KS17283, 2KS17284, 2KS17307, 2KS17470, 2KS17478, 2KS17552, 2KS17568, 2KS17590, 2KS17599, 2KS17611, 2KS17616, 2KS17658, 2KS17696, 2KS17711, 2KS17716, 2KS17724, 2KS17728, 2KS17736, 2KS17830, 2KS17832, 2KS17860, 2KS17869, 2KS17960, 2KS17962, 2KS17967, 2KS17996, 2KS17998, 2KS18077, 2KS18126, 2KS18174, 2KS18196, 2KS18198, 2KS18219, 2KS18229, 2KS18237, 2KS18243, 2KS18275, 2KS18292, 2KS18296, 2KS18307, 2KS18335, 2KS18339, 2KS18342,