A467893 1 Force INSERT, FRONT PLATE, CANADA

23Aug2007
U-415
A-341
TT-27
Priority
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN C9 ENGINES
7939 7620 1901 1902 PI31333
This Program must be administered as soon as possible.When reporting the repair, use "PI31333" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Codeand "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31333" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
29Feb2008 31Aug2008
PROBLEM
The software needs to be updated on certain C9 350HP engines. The engines were shipped with incorrect software. All engines identified in this letter must be re-flashed as soon as possible to ensure emissions compliance.
AFFECTED PRODUCT
Model Identification Number
C9 9DG01019, 1024, 1026, 1033-1034, 1036, 1038, 1043, 1045, 1047, 1050, 1055, 1059, 1104, 1149, 1151, 1165, 1175, 1184, 1186, 1190, 1211, 1217, 1227, 1256, 1284, 1288, 1292, 1296, 1300-1301, 1303, 1305, 1309, 1317, 1323, 1326, 1330, 1375, 1407, 1475, 1485, 1488, 1497, 1500, 1504, 1507, 1509-1511, 1514, 1518, 1622, 1631, 1664, 1675, 1681, 1688, 1706-1707, 1718, 1726-1727, 1731, 1738, 1744, 1774, 1835, 1850, 1862-1863, 1918, 1939, 2068, 2104, 2107, 2116, 2171, 2178, 2255-2256, 2268, 2328, 2382, 2404-2405, 2415, 2419, 2466, 2474, 2498, 2543, 2545, 2551, 2562, 2572, 2574, 2617, 2639, 2662, 2671, 2695, 2698, 2702, 2705-2706, 2708, 2711, 2728, 2732, 2754-2756, 2762, 2770, 2773, 2775, 2781, 2789-2790, 2793, 2802, 2831, 2902, 2940, 2945, 2953, 2968, 2970, 2978, 2980, 2983, 2985, 2994-2996, 2999, 3004, 3008, 3011, 3013, 3015-3018, 3020-3022, 3033, 3039, 3042-3043, 3045-3046, 3049-3052, 3055, 3061-3062, 3066, 3068, 3071, 3073, 3075, 3081, 3097, 3100, 3103, 3108, 3167, 3195, 3198, 3200, 3215, 3268, 3297, 3299, 3307, 3309-3311, 3315, 3320, 3326, 3333, 3391, 3399, 3417-3418, 3476, 3485, 3519, 3555, 3559, 3565, 3635, 3666, 3673, 3694, 3744, 3749, 3798-3799, 3803, 3806, 3819, 3822, 3825-3826, 3842, 3859, 3863, 3872, 3928, 3944, 3985, 4001, 4004, 4032, 4036, 4039, 4044, 4046, 4052, 4069, 4083, 4089, 4111, 4115, 4142, 4249, 4252, 4254, 4259-4260, 4273, 4279-4280, 4284, 4289, 4297, 4300, 4304, 4306, 4316, 4321, 4323, 4326, 4330-4332, 4334, 4339, 4342, 4345-4346, 4354, 4359, 4362-4363, 4368, 4371, 4380, 4382, 4385-4387, 4425, 4427-4428, 4437, 4439, 4442, 4446-4447, 4455, 4457-4458, 4463, 4467-4469, 4471, 4477, 4479, 4485, 4487-4488, 4493-4494, 4498, 4500-4501, 4503, 4525, 4540, 4544, 4548, 4551, 4555, 4566-4568, 4572-4576, 4579-4581, 4583-4584, 4586, 4595-4596, 4600, 4613, 4634, 4648, 4650-4651, 4653, 4662, 4693, 4712, 4714, 4722, 4724, 4768, 4777, 4787, 4790, 4801, 4812-4813, 4816, 4839, 4842, 4861, 4875, 4878, 4885, 4891, 4905, 4914, 4929, 4933, 4935, 4938, 4941, 4948, 4950, 4985, 4992, 4997, 5000-5002, 5007, 5014, 5019, 5026, 5028, 5035, 5040-5041, 5047-5048, 5051, 5053-5054, 5058, 5067, 5069-5070, 5075, 5077-5078, 5081, 5083, 5123, 5130, 5149, 5153, 5156, 5160, 5199, 5203, 5213, 5257, 5322, 5369, 5434, 5446
PARTS NEEDED
Qty
Part Number Description
1 3057998 SOFTWARE GP-ELEK
ACTION REQUIRED
Flash engine with software 305-7998.
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar