0395160 JOHNSON EXHAUST HOUSING ASSY.

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Technology today demands specialized training and cost effective operations of total systems where Caterpillar engine products are applied. Caterpillar's basic design and manufacturing strengths are the foundation where these specialized services serve as building blocks. These building blocks can ultimately lead to a total cost guarantee which our customers are finding more attractive. The development of a complete and thorough product support plan is important. Caterpillar, as product supplier, can be assured the needs of customers, the product users, are being met.A thoroughly documented product support plan will define how a project is to be managed. A thoroughly documented product support plan will also define who is responsible for each issue. The product support plan should be completed at a time prior to the sale. Early completion allows proper planning by each party (Caterpillar, dealer, and customer) to ensure that the needs of the project will be met. A properly documented product support plan will save time and adherence to the plan will increase the probability for success of the engine application. Success will enhance the opportunity to achieve customer satisfaction.Although the assignment of responsibilities may vary depending on the project, the issues are common in virtually all engine applications. These common issues that are addressed in this product support guide for 3600 and C280 diesel engines.Refer to the following reference material for additional information:
3600/C280 Diesel Fluids Recommendations, SEBU7003
3600/C280 Commissioning Guide, LEBW4985
Guideline for 3600 Heavy Fuel, REHS0104
3600/C280 Alignment and Soft Foot, REHS0423
3600/C280 Crankshaft Deflection, SEBD9654
Engine Application and Installation Guide, LEBW4950 Table of ContentsGeneral Information
Project Description
Table 1
Project name:     Date:    
Completed by:     Email ID:    
Phone:     Fax:    
Project location:    
Engine sales model:     Number of engines:    
Project time frame:    
Approximate usage:     Hours/Week     Hours/Month     Hours/Year    
Application:     Continuous     Electric power generation     Marine    
Propulsion Continuous service rating     Maximum continuous rating    
Prime power Auxiliary        
Standby power Other        
Rating:     BHP     BKW        
EKW Load factor        
Special rating request:     Y/N     RPM        Customer Information
Table 2
Name:    
Address:    
City:     State:     Zip code:     Country:    
Contact:     Phone:     Fax:    Dealer Information
Table 3
Selling     Servicing    
Name:     Name:    
Address:     Address:    
City:     State:     City:     State:    
Zip code:     Country:     Zip code:     Country:    
Contact:     Contact:    
Phone:     Phone:    
Fax:     Fax:    
Party responsible for installation:    
Party responsible for commissioning:    Subsidiary Information
Table 4
Selling     Servicing    
Name:     Name:    
Contact:     Contact:    
Phone:     Fax:     Phone:     Fax:    Other Information
Table 5
Contractor/Shipbuilder:    
Address:    
City:     State:     Zip code:     Country:    
Contact:     Phone:     Fax:    Application/Installation Information
Table 6
Air cleaner type:     Air cleaner location:    
Silencer type:     Silencer location:    
Heat recovery type:     Heat recovery location:    
Operating altitude:    
Compressed air condition:     Compressed air pressure:    
Electrical controls (low voltage):    
Electrical controls (high voltage):    
Remote fuel cleaning by:     Fuel cleaning contact:    
Cooling system components by:     Cooling system contact:    
Packaging provided by:     Packaging contact:    
Installation drawings by:     Drawings c