0306044 JOHNSON PLUG,Cylinder

01Jun2012
(Revised 24Aug2012)
U-290
A-232
D-248
O-263
After Failure Only
PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN C27 AND C32 INDUSTRIAL ENGINES
1901 1920 PS52237
This Program can only be administered after a failure occurs.The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52237" as the Part Numberand "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 01Jun2012 (Revised 13Jun2012) Service Letter. Changes have been made to the Affected Product and Action Required.
TERMINATION DATE
30Jun2014
PROBLEM
The existing C27 343-9945 Software and C32 345-1103 Software was not allowing enough fuel while starting the engine at ambient temperatures 0 to 5 C.
AFFECTED PRODUCT
Model Identification Number
C27 TWM00105, 108, 110-111, 120-127, 135, 138-143, 145-146, 148-162, 165-177, 179-199, 202-203, 209-211, 222-228, 232-234, 236-237, 239-251, 256-259, 268-275, 277-283, 286, 289, 304-311, 317, 321, 328-329, 335, 346-348, 365, 370-371, 373, 381-382, 390, 394, 397, 399-405, 413, 415, 419-422, 426, 428, 430-431, 433, 440-444, 447, 451-457, 459, 461-470, 473, 481-492, 494, 500-501, 507-516, 518-522, 524, 528-542, 545-551, 554, 556, 558-560, 562-572, 574, 576, 578-587, 589-591, 593, 595-599, 601, 609, 611, 613-615, 618, 622-623, 626-628, 638, 640-641, 644-646, 673, 676-677, 679-680, 683, 685-687, 689-692, 696, 701, 712, 719, 723, 725-733, 735-737, 739-740, 743, 745, 747, 751, 760, 763, 767-771, 776, 778-779, 781, 787, 789, 791, 793-794, 800, 804, 810, 818, 822, 834, 836, 839-840, 842-843, 846-855, 857-860, 865-866, 868-872, 874, 876-877, 885-886, 889-890, 892-896, 910, 912, 914-915, 917-930, 932-933, 935, 941-942, 945-948, 956-960, 966, 972-974, 977-983, 988-989, 992-997, 1002, 1007, 1009, 1017-1023, 1025, 1027, 1030-1035, 1043-1050, 1054, 1057-1059, 1061-1062, 1078-1086, 1098-1104, 1107-1113, 1115-1116, 1119-1120, 1123, 1125, 1127-1129, 1133-1134, 1136, 1138, 1141, 1144-1148, 1151-1153, 1155-1156, 1159, 1162-1165, 1167-1169, 1171-1175, 1177-1180, 1183, 1186-1188, 1193, 1196-1208, 1210-1221, 1224, 1227-1231, 1233-1239, 1244-1247, 1251-1255, 1258-1265, 1267, 1271-1275, 1277-1289, 1291-1293, 1295-1297, 1302, 1304-1305, 1308, 1314, 1317, 1319, 1324-1338, 1340, 1342, 1344, 1347-1349, 1352, 1354-1358, 1363, 1366-1373, 1376, 1378, 1381, 1384-1387, 1392, 1398-1399, 1403-1404, 1411-1414, 1416-1419, 1421, 1423-1426, 1428, 1432, 1434-1437, 1442-1443, 1458, 1460, 1465, 1482-1494, 1500, 1502, 1506, 1510, 1513-1517, 1523, 1525-1530, 1533-1534, 1546-1549, 1553-1557, 1560-1570, 1574-1575, 1579-1584, 1592-1609, 1627, 1630, 1636, 1644, 1646-1647, 1657-1658, 1660-1661, 1668, 1684-1686, 1689-1691, 1696-1697, 1704, 1706-1707, 1709-1711, 1717-1718, 1727, 1729-1730, 1734, 1742-1746, 1748-1749, 1751-1755, 1757-1760, 1762, 1766, 1777, 1781, 1783, 1786, 1788, 1793, 1796, 1798, 1802, 1804-1805, 1809, 1823, 1825-1829, 1832, 1838, 1841-1847, 1849-1851, 1853, 1869, 1873-1874, 1878-1881, 1886-1890, 1892, 1894-1896, 1904, 1906-1909, 1917, 1919, 1922, 1925-1926, 1933-1934, 1941-1942, 1945, 1947-1949, 1962, 1971-1976, 1980-1986, 1990-1995, 2012-2014, 2017-2025, 2027-2032, 2034, 2038, 2043, 2050, 2059, 2062-2063, 2066-2068, 2071-2072, 2075, 2078-2079, 2081-2083, 2087-2088, 2091-2093, 2095, 2098-2100, 2102-2103, 2105, 2107-2108, 2120, 2127, 2134, 2140, 2146, 2149, 2152, 2158, 2162, 2164, 2172, 2176, 2178, 2180-2181, 2185, 2187, 2189, 2206, 2209, 2213, 2216-2218, 2231, 2237, 2239, 2248, 2250, 2253-2259, 2261-2264, 2291-2304, 2307, 2309-2310, 2312, 2314-2315, 2319, 2321, 2323, 2325-2326, 2328-2339, 2344-2345, 2350, 2352-2362
C32 TLD00100-00286, 288-299, 302-415, 417-466, 468-486, 488, 491-506, 508-522, 524-567, 570, 572-655, 657-661, 663-709, 712-736, 740-741, 744-749, 753-757, 761-767, 771-774, 777-782, 784, 786-897, 899-916, 920-952, 955-1004
PARTS NEEDED
Qty
Part Number Description
1 3919920 SOFTWARE GP-ELEK
1 3919926 SOFTWARE GP-ELEK