13843A 2 Mercruiser OIL PICK-UP TUBE ASSEMBLY-NEW DESIGN CAST IRON PUMP

04Mar2009
D-75
Priority
PRODUCT IMPROVEMENT PROGRAM FOR FLASHING NEW SOFTWARE AND REPLACING FUEL FILTERS ON CERTAIN 320D EXCAVATORS EQUIPPED WITH C6.4 ENGINES
7610 7620 1263 1261 PI31642
This Program must be administered as soon as possible.When reporting the repair, use "PI31642" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Codeand "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31642" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
30Sep2009 31Mar2010
PROBLEM
The fuel injectors used in the C6.4 engine installed in certain 320D excavators have been failing due to high levels of contaminants in the fuel supplies commonly found in the Asia-Pacific Regions. Fuel cleanliness practices and fuel system maintenance are very important in receiving adequate life from the fuel injectors. In an effort to improve these practices, new engine software has been developed to increase the awareness to the operator when a fuel filter is plugged or is in need of replacement.
Also, field investigations have uncovered that non Caterpillar fuel filters are being used in some of the areas in the Asia Pacific Region. The non Caterpillar fuel filters look identical to genuine Caterpillar fuel filters but do not have the efficiency to filter the high levels of contaminants in the fuel. This service letter will provide 1 set of fuel filters for the machines covered in this program to be used, in an effort to educate the customers on the benefits of using genuine Caterpillar fuel filters.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
320D BZP00183, 193, 203, 213, 223, 230-239, 243, 253, 263, 273, 283, 293, 300-399, 403, 413, 423, 430-439, 443, 453, 463, 473, 483, 493, 503, 513, 523, 530-539, 543, 553, 563, 573, 583, 593, 603, 613, 623, 630-639, 643, 653, 663, 673, 683, 693, 703, 708, 713, 718, 723, 728, 730-739, 743, 748, 753, 758, 763, 768, 773, 778, 783, 788, 793, 798, 803, 813, 823, 830-839, 843, 853, 863, 873, 883, 893
FAL00215, 218-219, 251, 257, 261, 271, 281, 291, 357, 457, 507, 517, 521, 527, 537, 557, 567, 570-571, 578, 587, 597, 621, 721, 821, 857, 921, 957, 1021, 1057, 1121, 1157, 1201, 1210-1219, 1221, 1231, 1241, 1251, 1257, 1261, 1271, 1281, 1291, 1321, 1357, 1421, 1457, 1507, 1517, 1521, 1527, 1537, 1547, 1557, 1567, 1570-1579, 1587, 1597, 1621, 1657, 1721, 1757, 1821, 1857, 1921, 1957, 2001, 2010-2019, 2021, 2031, 2041, 2051, 2057, 2061, 2071, 2081, 2091, 2100-2145, 2147-2154, 2162-2168, 2170-2179, 2181-2199, 2201, 2210-2217, 2219, 2221, 2231, 2241, 2251, 2257, 2261, 2271, 2301, 2310, 2313, 2315-2317, 2319, 2321, 2331, 2341, 2361, 2381, 2413-2417, 2431
JFZ00201, 210-219, 221, 231, 241, 251, 261, 271, 281, 291, 321, 421, 521, 570, 621, 721, 821, 921, 1021, 1121, 1201, 1210-1219, 1221, 1231, 1241, 1251, 1261, 1271, 1281, 1291, 1321, 1421, 1521, 1570, 1621, 1721, 1821, 1921, 2001, 2010-2019, 2021, 2031, 2041, 2051, 2061, 2071, 2081, 2091, 2100-2199, 2201, 2210-2219, 2221, 2231, 2241, 2251, 2261, 2271, 2281, 2291, 2301, 2310-2319, 2321, 2331, 2341, 2351, 2361, 2371, 2381, 2391, 2401, 2410-2419, 2421, 2431, 2441, 2451, 2461, 2471, 2481, 2491, 2501, 2510-2519, 2521, 2531, 2541, 2551, 2561, 2570-2571, 2581, 2591, 2601, 2610-2619, 2621, 2631, 2641, 2651, 2661, 2671, 2681, 2691, 2701, 2710-2719, 2721, 2731, 2741, 2751, 2761, 2771, 2781, 2791, 2801, 2810-2819, 2821, 2831, 2841, 2851, 2861, 2871, 2881, 2891, 2901, 2910-2919, 2921, 2931, 2941, 2951, 2961, 2971, 2981, 2991, 3021, 3121, 3201, 3210-3219, 3221, 3231, 3241, 3251, 3261, 3271, 3281, 3291, 3321, 3421, 3521, 3570, 3621
KGF00578, 621, 1231, 1241, 1251, 1291, 1621, 1821, 2100-2104, 2106-2113, 2115, 2117-2118, 2121, 2123-2133, 2135-2147, 2149-2155, 2157-2158, 2162, 2169, 2180, 2182, 2184-2186, 2189-2190, 2192, 2196-2197, 2219, 2291, 2301, 2310-2313, 2315, 2317, 2321, 2361, 2441, 2451, 2461, 2501, 2511-2512, 2514-2515, 2517-2519, 2578, 2601, 2610, 2701, 2731, 2911, 2913, 2915, 2918-2919, 2931
320D L MGG00194, 224, 231, 234, 240, 244-247, 254, 284, 304, 310-312, 317-319, 324, 331, 343-345, 351, 354, 361, 364, 371, 374, 381, 394, 403-406, 411-468, 543-545, 574, 584, 594, 604, 614, 624, 631, 634, 640-649, 654, 664, 674, 684, 694, 740-741, 747, 754, 764, 804, 814, 840-841, 847-849, 931, 940-942, 948-949, 964, 974, 1104, 1114, 1124, 1131, 1134, 1140-1149, 1154, 1164, 1174, 1244-1247, 1264, 1284, 1294, 1301, 1304, 1310-1314, 1361, 1364, 1371, 1374, 1381, 1384