96671M Mercury SCREW

05Jul2011
U-265
D-241
Priority
PRODUCT IMPROVEMENT PROGRAM FOR REROUTING THE STARTER CABLE AND THE ENGINE OIL HOSES ON CERTAIN 330D AND 336D EXCAVATORS
1308 PI31894
This Program must be administered as soon as possible.When reporting the repair, use "PI31894" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Codeand "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31894" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
31Jan2012 31Jul2012
PROBLEM
The starter cable on certain 330D and 336D Excavators may interfere with the engine oil hoses, the bracket, or the machine frame. The engine oil hoses may interfere with each other or with the machine frame. These interferences could result in wear of the cable and/or hoses. The wear may lead to an electrical short or an engine oil leak.
AFFECTED PRODUCT
Model Identification Number
330D EAH00203-00204, 210, 218, 220-221, 224-225, 254, 256, 267, 270, 275, 286, 293, 295, 359, 361-364, 366, 374-382, 384-385, 387-388, 402, 418, 424-428, 438-439, 443, 463-466, 479-481, 483-484, 500-502, 504-505, 520, 525-526, 530-532, 535, 559-561, 567, 591-593, 596-604, 610, 649-651, 656-661, 669, 681-682, 684-685, 687-688, 690-692, 694, 696, 698, 700, 706-707, 712, 725-727, 730-731, 775, 778-779, 792, 797, 804-807, 809, 811-812, 814, 830-833, 835, 850-852, 883-886, 907-909, 923, 932-934, 937-938, 945-950, 952, 954-966, 979, 990-991, 999, 1003, 1012, 1017-1018, 1023-1027, 1033-1037, 1039-1048, 1062-1066, 1087, 1098, 1110-1111, 1119-1121, 1124-1127, 1129, 1131-1139, 1153-1154, 1160-1162, 1165-1166, 1169, 1191, 1202, 1212-1216, 1218, 1220-1221, 1223-1238, 1280-1282, 1284-1285, 1289, 1291, 1293, 1305-1309, 1311-1312, 1339-1340, 1342-1346, 1354-1362, 1364-1370, 1372-1376, 1403, 1405-1409, 1442-1454, 1456, 1461, 1488-1503, 1506-1507, 1509-1512, 1547, 1552-1561, 1563-1583, 1585-1586
FFK00138-00145, 199-201, 204, 369-370, 400-416, 418-420, 422-443, 445, 447-449, 451, 462-466, 474-478, 480-495, 497-509
336D JBT00261-00273, 276-281, 283-285, 291, 298, 306, 309-311, 369-373, 378, 380-383, 385-388, 390-394, 396-399, 405-411, 423-424, 450, 460-468, 470-473, 475, 477-480, 483, 485-486, 488, 491, 501-505, 516, 518-520, 569-570, 640-641, 652, 676, 684-685, 688, 692-693, 695-697, 700, 703, 710-711, 736-738, 742-746, 748-752, 755, 757-769, 776, 789-794, 800-801, 803, 810-819, 823-824, 826, 828
336D L MPL00278-00280, 282, 286-290, 293-297, 300-303, 305-308
PARTS NEEDED
Qty
Part Number Description
2 1772215 STRAP-DUAL CLAMP (Before Failure Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 33% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
To eliminate the interference, two actions need to be applied.
1. Add a 177-2215 Strap to the starter cable in order to improve the routing and retention of the starter cable and maintain the proper clearance between the starter cable, the bracket and the engine oil hoses. For machines equipped with a standard starting configuration, one 177-2215 Strap is needed. For machines equipped with a cold weather starting configuration, two 177-2215 Straps are needed.
2. Inspect the routing of the 203-1022 and 203-1023 Engine Oil Hoses. Eliminate any interference by adjusting the hose routing clamp orientation and fix the hoses in the proper position with the hose clamps.
Refer to the attached Rework Procedure for details.
OWNER NOTIFICA