69668 Mercury SEAL

25Jul2012
U-389
TT-2
Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE SOFTWARE ON CERTAIN C13 AND C15 ON-HIGHWAY ENGINES
1901 1920 PS43658
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43658" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Jun2013
PROBLEM
The existing engine software can allow system regenerations to occur more frequently than needed or not be able to complete a regeneration due to flame temperature on certain C13 and C15 On-Highway Engines. The new software provides improvements for system regeneration.
AFFECTED PRODUCT
Model Identification Number
C13 LEE00001-00003, 5-14, 16-17, 151-153, 156-159, 163, 165-183, 185-203, 205-206, 500-504, 507-524, 526, 528, 530-539, 542-545, 547-553, 600-603, 605-609, 611-620, 624-627, 629, 637-640, 642-675, 700-716, 815-818, 820-842, 844-855, 859-869, 871-873, 877-881, 883-895, 897-906, 1000-1001, 1007, 1017-1031, 1033-1037, 1039, 1041-1135, 1153-1196, 1198, 1201-1224, 1226-1228, 1230-1233, 1235-1237, 1239-1359, 1363, 1366-1369, 1371-1386, 1388-1429, 1431-1436, 1438-1442, 1444-1472, 1474-1486, 1488-1493, 1495-1496, 1498, 1500-1506, 1508, 1511, 1513, 1515-1586, 1588-1607, 1609-1613, 1615-1618, 1620-1624, 1626-1629, 1631-1637, 1639-1646, 1648-1657, 1659-1669, 1673, 1683-1684, 1687-1689, 1691-1692, 1694-1695, 1698, 1700, 1702-1713, 1717, 1720, 1723, 1725, 1727, 1730-1731, 1733-1736, 1739, 1741, 1743, 1749, 1751-1752, 1756, 1758-1759, 1763, 1769, 1772, 1778-1779, 1781, 1783, 1785, 1787, 1789, 1791-1793, 1800, 1802-1814, 1816-1835, 1837-1868, 1870-1871, 1873-1904, 1906-1989, 1991-2030, 2035-2041, 2044-2048, 2050-2054, 2056-2058, 2060, 2062-2064, 2066, 2068-2070, 2072-2106, 2108-2161, 2163-2169, 2171-2174, 2176-2184, 2186-2261, 2264-2266, 2269-2272, 2274, 2276-2279, 2282-2293, 2295-2296, 2298-2300, 2303-2304, 2306-2324, 2326-2331, 2333-2336, 2338-2342, 2344, 2346-2347, 2350-2361, 2363-2367, 2369-2371, 2373-2374, 2376-2377, 2379-2381, 2385-2397, 2399, 2402-2404, 2406-2411, 2414-2417, 2419-2421, 2423, 2425, 2427, 2429-2435, 2437, 2439, 2442-2457, 2459-2641, 2643-2655, 2657-2661, 2663-2671, 2673-2685, 2687-2691, 2694-2696, 2698-2702, 2704, 2706-2708, 2711-2715, 2717-2718, 2720-2723, 2725-2730, 2733-2737, 2739-2749, 2752, 2755-2756, 2762-2763, 2766-2768, 2771-2773, 2776-2778, 2780-2781, 2783, 2789-2790, 2792-2808, 2810-2833, 2835-2860, 2862-2970, 2972, 2974-2982, 2985-3003, 3005-3014, 3016-3022, 3024-3031, 3033-3041, 3043-3045, 3047-3073, 3075-3211, 3213-3463, 3465-4107, 4109-5562, 5564-5569, 5572-5642, 5644-5645, 5648, 5650-5681, 5683-5702, 5704-5779, 5781-5782, 5784, 5786-5880, 5882-5967, 5970-6300, 6302-6307, 6309-6368, 6370-7207, 7209-7272, 7274, 7276-7546, 7548-7549, 7552-7565, 7567-7569, 7571, 7573-7574, 7577-7587, 7589-7590, 7592-7594, 7596, 7598-7601, 7603-7614, 7617-7622, 7624-7633, 7636-7648, 7651, 7653, 7655-7661, 7663-7671, 7673, 7675-8451, 8453-8464, 8466-8469, 8471-8475, 8477-8481, 8483-8494, 8496, 8498-8508, 8511-8513, 8515-8517, 8520, 8522-8525, 8527-8529, 8531-8536, 8539-8540, 8543-8545, 8547-8551, 8557, 8561, 8563, 8565-8568, 8570, 8578-8580, 8582-8619, 8621-8637, 8639-8653, 8655, 8657-8662, 8664-9166, 9169-9176, 9179-9192, 9194-9208, 9210-9212, 9214-9234, 9238-9243, 9245-9271, 9273-9281, 9283-9322, 9324-9378, 9380-9423, 9700-9714, 9716-9717, 9721-9731, 9733-9734, 9736, 9741-9743, 9745-9747, 9749-9751, 9753-9830, 9833-9834, 9836-9839, 9841-9849, 9851-9854, 9857-9858, 9861, 9863-9868, 9871, 9873-9884, 9887-9896, 9898-9906, 9908-9909, 9911-9912, 9915-9925, 9927-9930, 9932-9941, 9943-9944, 9946-9947, 9949-9968, 9970-9991, 9993-10051, 10053-10446, 10448-10627, 10629-10632, 10635-10645, 10647-11387, 11389-11395, 11399, 11402-11409, 11413-11414, 11418-11422, 11424-11427, 11429-11431, 11433, 11436-11437, 11439-11440, 11442, 11449-11451, 11453-11454, 11459-11460, 11462-11463, 11468, 11470, 11473-11474, 11477, 11479, 11482, 11485, 11492, 11497, 11500, 11503-11504, 11506-12638, 12640, 12642-12644, 12648-12649, 12651-12653, 12655, 12658, 12660-12661, 12664, 12668-12672, 12674-12677, 12679, 12682-12686, 12690-12691, 12693-12696, 12698-12700, 12702, 12705-12707, 12709-12710, 12713-12714, 12716-12717, 12720, 12722-12727, 12730-12737, 12743-12745, 12747, 12749, 12751-12752, 12756, 12760-12762, 12764-12768, 12770-12773, 12776-12777, 12779-12783, 12785, 12787-12789, 12791-12792, 12794, 12796, 12799-12801, 12804-12822, 12824, 12826, 12828-12833, 12835-12836, 12838-12845, 12847-12848, 12850, 12852-12858, 12860-12861, 12863-12865, 12868-12869, 12871-12873, 12875-12899, 12901-12917, 12921-13195, 13197-13202, 13204-13261, 13263-13272, 13275-13290, 13292-13509, 13511-13526, 13528-13551, 13553-13555, 13557-13570, 13572-14595, 14597, 14600-14601, 14603-14604, 14607-14610, 14614-14623, 14630-14634, 14636, 14640, 14646, 14649-14650, 14653, 14656-14662, 14664, 14666-14668, 14673, 14676-14677, 14679, 14681-14734, 14736-14864, 14866-14874, 14876-14885, 14887-14889, 14891-14900, 14902-14903, 14907-14910, 14912-14913, 14916-14924, 14926-14927, 14929-14944, 14946-14963, 14967, 14969, 14971-15000, 15002, 15004, 15006, 15008-15009, 15011, 15014, 15018, 15020, 15024, 15027, 15030, 15032-15436, 15438-15462, 15464-15554, 15556-15557, 15559-15574, 15576-15577, 15579-15756, 15759-15762, 15764-15775, 15778, 15780, 15782-15787, 15789-15797, 15799, 15802-15811, 15813-15826, 15828-15833, 15835-15836, 15838-15857, 15859-15871, 15873-15874, 15876