3878A 3 Mercury WRAP AROUND COWL ASSEMBLY

26Jan2015
U-29
A-20
D-27
O-28
After Failure Only
PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL PAN FOR 10R9819 REMAN ENGINES ON CERTAIN 777F OFF-HIGHWAY TRUCKS EQUIPPED WITH VIMS
1302 PS52864
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program can only be administered after a failure occurs.The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52864" as the Part Numberand "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Jan2016
PROBLEM
The oil pan on certain Reman 10R9819 replacement engines for 777F Off-Highway Trucks machines equipped with VIMS may have an older pan with an incorrect oil level sensor location. Affected Reman engine serial number range is KBM00001 through KBM00268 and KCM00001 through KCM00707.
AFFECTED PRODUCT
Model Identification Number
777F JRP00277, 279, 291-292, 300, 302-303, 305-306, 309, 321-323, 340-341, 353, 370, 372, 377-378, 381-382, 387, 390, 402-404, 407-410, 418-420, 428-432, 437, 442, 455, 458, 461-463, 465, 467, 474-475, 479, 488-494, 498, 501-502, 504, 506, 508-509, 514, 518-519, 521-522, 525-526, 531-532, 537, 541, 543-544, 547-552, 558, 569-573, 577-580, 582-585, 604-605, 608, 612-618, 621-623, 636-637, 644, 650, 652, 673-674, 680-682, 684-687, 689-691, 699-703, 713-714, 723-727, 731-734, 737-738, 743, 745-749, 761-764, 772, 774-775, 782-783, 788-789, 792, 799, 801-802, 807-808, 813, 821, 823, 825-826, 831-832, 834, 836, 840, 842-844, 850-853, 860, 866-868, 881, 887-888, 891-897, 902, 906-910, 918, 921, 929-932, 937-943, 947-948, 952, 962, 971, 977, 979, 986, 993-994, 996-997, 1002, 1005-1007, 1010-1012, 1016, 1019-1020, 1022-1024, 1026-1027, 1029-1031, 1038, 1045, 1050-1055, 1058-1059, 1061-1063, 1071, 1077, 1083-1085, 1089, 1096, 1098-1099, 1101-1115, 1119, 1121-1122, 1126-1128, 1131, 1134-1137, 1141, 1143-1144, 1146-1151, 1153, 1155-1157, 1160-1161, 1164-1165, 1189, 1210, 1225, 1259, 1274, 1319, 1334, 1349, 1366, 1386, 1389-1391, 1404-1405, 1411, 1425, 1580-1581, 1583, 1640, 1667, 1670, 1688-1691, 1696-1697, 1707, 1713, 1719, 1723, 1725, 1740, 1750, 1754, 1762-1765, 1779-1781, 1786-1788, 1808, 1811, 1814, 1847-1848, 1888, 1897-1898, 1912, 1918, 1926-1928, 1946, 1955, 1961, 1964, 1971, 1974, 1979, 1981, 1983, 1985, 1990, 2005-2007, 2013, 2023-2025, 2036, 2045-2046, 2077-2079, 2086-2087, 2089, 2095, 2104, 2110, 2135, 2168, 2170, 2174, 2178-2179, 2183-2184, 2193, 2198, 2206, 2219-2221, 2224, 2226, 2229-2230, 2261, 2263, 2273, 2285-2286, 2300-2306, 2339-2340, 2349, 2363-2364, 2366-2367, 2372-2373, 2381, 2405, 2425, 2436, 2449, 2454, 2462, 2469, 2477, 2486, 2490, 2493, 2502, 2508, 2510, 2512-2514, 2517, 2520, 2523, 2528, 2530, 2533-2534, 2543, 2549, 2556, 2564, 2568, 2572-2573, 2591, 2598-2599, 2601, 2603, 2628, 2644, 2663, 2665, 2667, 2669, 2672-2674, 2676-2677, 2688, 2697, 2699, 2703, 2705, 2721, 2726-2727, 2729, 2731, 2735-2736, 2738, 2740, 2758-2759, 2764-2765, 2775, 2784, 2786, 2794, 2798, 2803-2804, 2811, 2820, 2824-2825, 2833, 2835-2836, 2839, 2842, 2849, 2852, 2879-2882, 2889, 2902-2905, 2915, 2922-2925, 2937, 2974, 3017, 3030, 3039-3040, 3053-3055, 3086-3087, 3107, 3109, 3111, 3158, 3189, 3225, 3251, 3306-3307, 3316
777F OEM JXP00106, 123, 144, 146-147, 153, 164-165, 200, 205, 222-224, 233-234, 245
PARTS NEEDED
Qty
Part Number Description
1 3531648 GASKET-OIL PAN
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED