09320-10502 Suzuki CUSHION

07Jul2011
(Revised 20Jun2012)
A-225
D-249
O-238
Before/After
PRODUCT SUPPORT PROGRAM FOR FLASHING NEW ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE ON CERTAIN D9T TRACK-TYPE TRACTOR AND 988H WHEEL LOADERS LOCATED IN COUNTRIES WITH LOW REGULATED FUEL
1901 1920 7610 7620 PS43319
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43319" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 07Jul2011 (Revised 29Aug2011) Service Letter. Changes have been made to the Action Required and Rework procedure.
TERMINATION DATE
31Jul2013
PROBLEM
Certain D9T Track-Type Tractors and 988H Wheel Loaders are running in countries with low regulated fuel have experienced oil degradation resulting from the use of high sulfur fuel. Oil degradation results in a breakdown of the oil additives and may lead to multiple symptoms including sooting. The oil degradation in this region has been identified through Scheduled Oil Samples.
AFFECTED PRODUCT
Model Identification Number
988H BXY00323, 341, 352, 362, 365, 367, 369, 379, 457, 477, 479, 491, 493-494, 496, 503, 506, 524-527, 529-530, 570-571, 573, 615, 623, 632-633, 635, 641, 644, 656, 659, 674-676, 708-709, 714, 719, 724, 728, 732, 735-736, 770, 784, 795, 817, 830, 842, 845, 851, 858, 865, 870-871, 875, 885-887, 889, 892, 894-895, 899, 903, 907, 911, 931, 934, 946, 948-950, 952-953, 960, 963, 965-967, 972, 979, 987, 993, 1008-1010, 1019, 1026, 1033, 1036, 1042, 1058, 1064, 1067, 1079, 1089, 1092-1093, 1097, 1099, 1108, 1110, 1117, 1125, 1136, 1139, 1148, 1150, 1154, 1169, 1177, 1180, 1182, 1198, 1206, 1223, 1237, 1239, 1242-1245, 1248, 1250-1252, 1290-1291, 1294, 1296-1300, 1305, 1308-1311, 1313, 1315, 1325, 1334, 1346, 1355, 1394, 1396-1397, 1448, 1457, 1464, 1472, 1902, 1911-1912, 1914-1915, 1919, 1922, 1926, 1934-1937, 1945, 1949, 1957, 1969, 1971, 1983, 1985-1986, 1989, 1992, 1996, 1998-2002, 2004, 2008, 2011, 2013-2015, 2038, 2046, 2052, 2062, 2067, 2076, 2086-2087, 2094, 2097-2098, 2114-2115, 2117, 2122, 2124, 2130, 2132, 2135-2136, 2138, 2145-2146, 2149, 2152-2155, 2158, 2161, 2164, 2166-2169, 2173, 2178-2179, 2193, 2203, 2205-2209, 2212-2214, 2217, 2219, 2222, 2224, 2228, 2238-2239, 2242-2247, 2251, 2253-2255, 2258-2259, 2264-2265, 2269, 2274-2276, 2279, 2288-2290, 2292, 2305, 2308, 2311-2312, 2326-2328, 2331, 2334, 2337-2340, 2342-2343, 2351-2354, 2356, 2369, 2371, 2375-2376, 2383-2384, 2402, 2406, 2420-2421, 2425-2426, 2436, 2439, 2442, 2450, 2452, 2456, 2460, 2467, 2485, 2487, 2490, 2493, 2499, 2501-2505, 2507-2509, 2511-2513, 2518, 2532, 2543, 2549, 2551, 2556, 2570, 2572, 2584, 2586-2587, 2590, 2598, 2600, 2602-2604, 2607-2608, 2618-2624, 2626-2628, 2632, 2634-2636, 2646, 2648-2650, 2654, 2657, 2659, 2664, 2674, 2676-2677, 2680-2681, 2685-2686, 2698, 2700, 2702, 2706, 2728, 2730, 2732-2733, 2736-2738, 2742, 2746, 2756-2757, 2762, 2767, 2769-2770, 2774, 2777, 2780, 2791, 2795, 2797, 2799-2800, 2802, 2804, 2806, 2818, 2821-2822, 2825, 2829, 2840, 2844, 2846, 2848-2852, 2860, 2862, 2865, 2878-2884, 2890-2891, 2893, 2903-2904, 2930, 2933, 2935-2939, 2947-2948, 2951, 2953-2955, 2957, 2959-2961, 2966-2968, 2971-2973, 2977, 2979, 2981, 2986-2988, 2992-2997, 3006, 3008-3010, 3012, 3018-3019, 3021, 4005-4007, 4012, 4014, 4017, 4020, 4022-4026, 4037, 4041, 4046-4047, 4050-4051, 4055, 4058, 4066-4068, 4071-4072, 4074-4075, 4077-4078, 4095-4097, 4102-4104, 4107, 4110, 4123-4124, 4127, 4135-4136, 4143, 4148-4150, 4157, 4159, 4166, 4168-4171, 4175, 4177-4178, 4184-4185, 4191-4192, 4195, 4197, 4199, 4202-4203, 4214, 4217, 4219, 4232-4233, 4235-4238, 4245, 4247, 4249, 4257-4258, 4264, 4273, 4277-4279, 4282, 4285-4286, 4288-4289, 4291-4293, 4296-4297, 4300-4301, 4310, 4313, 4318-4320, 4322, 4337, 4339-4340, 4343-4346, 4348, 4351, 4353-4355, 4359, 4364, 4370, 4372-4373, 4375, 4387, 4389, 4395-4396, 4403, 4407-4410, 4413, 4438, 4446, 4456, 4470-4473, 4478, 4481-4483, 4493, 4497-4498, 4515, 4517-4520, 4525, 4536, 4538, 4542, 4549
D9T RJS00135-00136, 138-140, 143-144, 169-173, 182-185, 187, 189, 194-195, 199, 209, 212, 216-217, 228-231, 238, 249-250, 253-257, 273-274, 276, 282-286, 293, 302-303, 312, 325-328, 338, 368, 373, 375, 379-380, 400, 403, 413, 417, 420-424, 430-431, 466, 477-478, 491-492, 496, 502-503, 505, 520-522, 574, 596, 604, 613, 616, 625-629, 633-635, 647-648, 650, 652, 656, 668-669, 682-683, 686, 688-690, 695, 699-701, 707, 715, 721-722, 724, 728-730, 735, 741-742, 756-759, 765, 772, 776-777, 784-790, 793, 800-803, 805, 811, 816-817, 819-820, 829, 831-832, 837, 840, 846-851, 854, 865-867, 869-870, 887, 892-894, 907-908, 915-916, 918-919, 938, 940-941, 949, 955-958, 961-962, 969, 972, 977-978, 982-983, 995-1000, 1004-1005, 1009-1017, 1019, 1021-1023, 1025, 1028, 1030-1035, 1037, 1039, 1041-1042, 1044-1046, 1048-1050, 1056, 1061, 1063, 1068-1069, 1071, 1082-10