11103-93J10 Suzuki HEAD ASSY, CYLINDER PORT

03Jan2011
(Revised 18Jan2011)
U-2
A-2
D-2
O-2
Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER WASTEGATE CANISTER ON CERTAIN C13 INDUSTRIAL ENGINES
1052 1053 1940 1057 7557 PS43214
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43214" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 03Jan2011 Service Letter. Changes have been made to the Affected Product and Service Claim Allowances.
TERMINATION DATE
31Jan2012
PROBLEM
The existing wastegate diaphragms can have holes worn through them by the actuator piston on certain C13 Industrial Engines. If the existing wastegate diaphragm rips or cracks it can result in high turbo speed and compressor wheel failure.
AFFECTED PRODUCT
Model Identification Number
C13 LGK00687-00693, 695-712, 714-717, 722, 3668, 3670, 3680, 3685, 3700, 3702, 3718, 3721, 3728, 3758, 3786, 3814, 3821, 3844, 3854, 3860, 3864, 3870-3871, 3887, 3899, 3923, 3940, 3955, 3967, 3983, 3993, 4017, 4035, 4042, 4066, 4085, 4105, 4114, 4116, 4150, 4161, 5386-5387, 5393, 5401, 5412, 5416-5417, 5419, 5421, 5432, 5798, 5861, 5873-5874, 5877, 5880-5882, 5885, 5887, 5889-5891, 5896-5897, 5899-5900, 5902-5904, 5906-5910, 5912-5914, 5916-5917, 5921-5922, 5927-5928, 5932-5933, 5943-5944, 5949-5950, 5956, 5997, 5999, 6250, 6268, 6298, 6333, 6365, 6368, 6373, 6412, 6426, 6430-6431, 6447, 6455, 6470, 6473, 6475, 6484, 6709, 6728, 6751, 6771, 6783, 6795, 6797-6798, 6815, 6825, 6872-6873, 6885, 6891, 6922, 6936, 6972, 6977, 7016, 7019, 7231, 7235, 7240, 7244, 7251-7252, 7272, 7274, 7276, 7281, 7331, 7357, 7366, 7390, 7400, 7402, 7413, 7416, 7430, 7441, 7697, 7699, 7701, 7704, 7708, 7713, 7832-7833, 7836-7837, 7839, 7879, 7884-7887, 7915, 7917-7918, 7920-7921, 7980, 7982-7983, 7986, 7988, 8016-8017, 8019-8021, 8096, 8098, 8101, 8103, 8112, 8147, 8158-8160, 8165, 9118-9119, 9132, 9136-9137, 9295, 9306, 9312, 9318-9320, 9413, 9416, 9419-9420, 9422, 9425, 9427, 9431, 9468, 9474-9475, 9477, 9482-9483, 9485-9486, 9519, 9525-9526, 9529, 9532, 9539-9541, 9543, 9545, 9591-9593, 9598, 9634, 9637, 9643, 9646, 9774, 9777, 9783-9784, 9786, 9804, 9806, 9808, 9814-9815, 10430-10431, 10439, 10452, 10459, 10474, 10479, 10494, 10497, 10500, 10511, 10520, 10523, 10533, 10539, 10651, 10663, 10673-10674, 10677, 10754, 10759-10760, 10763, 10766, 10787-10788, 10806, 10814, 10918, 10920-10921, 10930, 10933, 10995-10996, 11001, 11005, 11007, 11119, 11121-11122, 11126, 11130, 11152, 11156, 11162, 11165, 11178, 11180, 11182-11183, 11189, 11192, 11194, 11196, 11198, 11200-11201, 11207, 11209-11210, 11212, 11218, 11221, 11224-11225, 11227, 11261, 11263, 11266, 11278, 11286, 11390, 11393, 11395, 11403, 11407, 11409, 11412-11413, 11477-11478, 11480, 11482-11483, 11486, 11500-11502, 11505, 11514, 11516, 11520, 11522, 11524-11525, 11527-11528, 11532, 11534, 11540-11542, 12091, 12117-12120, 12122-12123, 12178, 12180, 12182, 12184, 12187-12188, 12238, 12241, 12244, 12247-12248, 12251, 12315, 12319-12320, 12322-12324, 12403-12404, 12408, 12410, 12413-12414, 12485-12486, 12489-12490, 12492-12493, 12572-12577, 12585, 12591, 12593, 12596, 12598, 12600, 12604-12606, 12610-12611, 12615, 12618, 12631-12632, 12635-12637, 12640, 12699-12704, 12745-12747, 12751-12752, 12759-12760, 12762-12763, 12765, 12768, 12815, 12819, 12821, 12833-12834, 12836, 12961, 12963, 12967, 12970, 12977-12982, 13109, 13111, 13113-13114, 13119, 13178, 13180, 13184, 13186, 13188, 13191, 13198, 13208, 13210, 13212, 13215, 13217, 13329, 13335, 13337, 13340-13341, 13345, 13348, 13350-13353, 13385, 13387, 13391, 13395, 13397-13399, 13405, 13845, 13848, 13851, 13853, 13856, 13858, 13862, 13865-13866, 13869-13870, 13872-13874, 13897-13902, 13904-13905, 20114-20125, 20127-20135, 20137-20140, 20142, 20504, 20506-20507, 20513, 20519-20520, 20525, 20527, 20531, 20656, 20660-20661, 20666, 20668, 20671, 20685-20687, 20690, 20692-20693, 20695, 20792-20794, 20796-20798, 20801, 20804-20805, 20808, 20810-20811, 20817-20819, 20823, 20827, 21722
PARTS NEEDED
Qty
Part Number Description
1 3624782 KIT-ACTUATOR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the