03242-05109 Suzuki Screw

August 12, 2003
U-215
A-154
D-158
O-177
Afterfailure only PRODUCT SUPPORT PROGRAM FOR INSTALLINGNEW ENGINE WATER MANIFOLD GASKETS ON CERTAIN 320C AND 320C L EXCAVATORS
1362 PS50683
This Program can only be administeredafter a failure occurs. The decision whether to apply the Program is madeby the dealer. When reporting the repair, use "PS50683" as the Part numberand "7755" as the Group Number. Use "96" as the Warranty Claim DescriptionCode and use "Z" as the SIMS Description Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.TERMINATION DATE
August 31, 2004PROBLEM
New engine water manifolds gaskets need to beinstalled on certain 320C and 320C L Excavators. The engine water manifoldmay develop a water leak at the gasket joint that is between the watermanifold and engine block.AFFECTED PRODUCT
Model Identification Number
*** Group 1 ***
320C AMC481-529, 531, 532,534, 537, 541, 542, 544, 545, 548-557, 560-570, 572-601BDC210, 214, 217, 218, 220, 223-251, 253-263,265-280, 283, 340, 492, 493, 497-502, 504, 507, 510-516, 518-521, 525,553BER223-229, 232-287, 289-305, 307-339, 603,604, 606-608, 610, 612, 614BKK412-416, 418, 420BGB333-350, 352-354BPR450-460, 462, 465-489, 491-580, 582-660,662-680, 682, 684-689, 692-695, 697-705, 707-714, 717-722, 724-728, 731,736, 742-745, 747-752, 754-760, 762, 764, 765, 768, 770, 771, 774, 776,778, 781, 782, 786, 787, 789-801, 804-812, 815, 817, 819, 822-830, 832,833, 835-871, 873-925, 928-934, 942, 954, 970, 973, 1096, 1150BRX236-246, 248-253, 255, 258-299, 302-306,308-313, 315-337, 448
320C L ANB1008-1032, 1034-1041,1043-1049, 1051-1063, 1065-1144, 1146-1153, 1155-1175, 1177-1184, 1186-1199,1202-1231, 1233-1253, 1255-1264, 1266-1272, 1274-1301, 1303-1310, 1312-1323,1325-1338, 1340-1362, 1364-1375, 1377, 1378, 1380-1389, 1391-1426, 1428,1431-1442, 1444, 1445, 1447, 1449-1459, 1461, 1462, 1464-1509, 1511-1523,1525-1567, 1569, 1570, 1572, 1574-1585, 1589-1593, 1595, 1596, 1598-1602,1605-1607, 1609-1617, 1619-1621, 1623-1643, 1646-1649, 1651, 1652, 1654-1658,1661, 1662, 1664-1666, 1668-1671, 1673-1685, 1687-1693, 1696-1703, 1705-1716,1718-1778, 1789-1874, 1876-1890, 1893-1943, 1945-1954, 1956-2031, 2059
*** Group 2 ***
320C AMC602-650, 652-666,668, 700-712, 715, 716, 739, 744, 749BCN300?312, 315, 316, 344, 392BDC264, 281, 282, 284-302, 304-307, 309-339,341-381, 655BPR338, 827, 926, 927, 935, 937, 938, 939,943, 945, 947, 948, 950-953, 955-962,964-969, 971, 972, 974-977, 979-988,990, 991, 992, 994-997, 999-1007, 1009, 1013, 1014, 1016-1018, 1020, 1021,1024, 1027-1033, 1035-1038, 1040, 1043-1048, 1050-1053, 1055, 1057, 1060-1066,1068, 1069, 1071-1080, 1082-1090, 1095, 1097-1104, 1106, 1108-1112, 1133,1136-1138, 1149, 1152-1184, 1186-1190, 1192-1195, 1197, 1198, 1200-1214,1217-1224, 1227-1230, 1233, 1235, 1237, 1239-1254, 1256-1260, 1263-1281,1283-1285, 1289, 1290, 1293, 1294-1300, 1302-1304, 1306-1308, 1310-1316,1318-1324, 1328-1330, 1332-1354, 1356-1360, 1362-1368, 1370-1385, 1387-1390,1392, 1393, 1396-1400, 1402-1414, 1417, 1419, 1421-1431, 1434, 1435, 1437,1438, 1440-1444, 1447-1451, 1455-1461, 1463, 1468-1476, 1478-1481, 1483-1491,1493-1509, 1511-1516, 1518-1520, 1523-1533, 1536-1542, 1546-1549, 1551-1557,1559-1562, 1564-1580, 1583-1596, 1598-1601, 1603, 1605-1622, 1624-1627,1629-1636, 1638-1645, 1647-1655, 1657-1661, 1663, 1665-1672, 1682, 1684-1703,1705-1713, 1715, 1721, 1725-1729, 1731-1736, 1738, 1739, 1742, 1743, 1825,1826, 1855, 1859, 1864, 1876, 1914, 1917, 1932, 1942BRX338-340, 383, 346-348, 350, 351, 354, 355,357, 359-361, 363, 364, 366, 369-382, 384, 385, 387-390, 392-398, 401-410,413-416, 419-429, 431-444, 447
320C L ANB2032-2046, 2048-2052,2054-2056, 2058, 2060, 2061, 2062, 2064, 2065, 2068-2070, 2073, 2074, 2075,2077, 2079, 2080, 2082-2084, 2087-2092, 2094, 2095, 2097-2104, 2107-2112,2114-2119, 2121-2137, 2139-2143, 2146-2152, 2155-2158, 2160, 2162, 2165,2167-2171, 2173-2175, 2177, 2178, 2180, 2183-2185, 2187-2189, 2191-2201,2203, 2206, 2207, 2209-2211, 2214, 2216, 2218, 2219, 2221-2230, 2233, 2236-2238,2240, 2242-2247, 2249, 2251-2256, 2258, 2260-2266, 2268, 2270, 2272-2278,2280-2286, 2288-2290, 2292-2294, 2296, 2298-2303, 2306-2320, 2323, 2325-2328,2330, 2331, 2333-2351, 2353-2364, 2366, 2367, 2369-2373, 2376-2383, 2385-2391,2393-2398, 2400, 2401, 2403-2408, 2410-2416, 2418-2423, 2426, 2429-2439,2441, 2443, 2446-2448, 2451-2455, 2459, 2460, 2463-2466, 2469-2474, 2476,2477, 2479-2483, 2486, 2489, 2491-2494, 2496-2508, 2510-2514, 2517, 2519-2524,2526, 2528-2530, 2533-2535, 2537, 2539-2541, 2545-2551, 2553-2556, 2558,2560-2570, 2574-2583, 2586, 2588, 2590, 2611, 2665, 2700, 2704, 2759, 2761,2764, 2766, 2772, 2773, 2776, 2819, 2820, 2825, 2838, 2840, 2841, 2951,2960, 3255BDE309?311, 315, 317, 318, 320-324, 326, 328-331,333-339, 343, 344, 347-359, 361-365, 367, 370-373, 375, 376, 378-385, 388,389, 391-409, 411, 414, 417-428, 431-435, 437, 441, 442, 445, 446, 448-450,452-454, 456, 459-464, 468?474, 483, 493, 510, 530
320C LN BEA402, 404-408, 411,414, 416, 418-424, 426-436, 438-441, 443-463, 465, 467-510, 512-522, 525-538,544-549, 553, 556, 557
320C S BBL300-314, 316-319,321, 323-325, 327-345, 347, 348, 350-358, 360-364, 366-370, 372-376PARTS NEEDED
Qty
Part Number Description
1 5I7689 Gasket
12 969438 STUD
2 1786553 GASKET
12 2128489 NUT
6 2228214 GASKETACTION REQUIRED
See the attached Rework Procedure.SERVICE CLAIM ALLOWANCES
Product smu Caterpillar